The AI agent specifically for
e-commerce merchants.
Why EcomHeld?
Answers in seconds
24/7 always available
Seamless integration
Shopify, Shopware & WooCommerce
Scale internationally
Support in 30+ languages
Capabilities
Your customer service,
automated & personal.
Save time and resources while giving your customers a better shopping experience.
Intelligent chat
The AI understands context, tone, and complex requests. No rigid bots—real help for your customers.
Real-time order status
"Where is my package?"—The agent securely connects to your shop system and gives accurate shipping updates instantly.
Returns handling
Automate tedious returns. The AI guides customers step by step through the return process.
Size advice
The agent recommends the right size based on your product data—fewer returns, happier buyers.
Style advice
Personal style tips and outfit combinations from your catalog—helping customers find the right look faster.
Live order updates
Your customers get automatic updates on order, shipping, and delivery—right in the chat.
Custom product bundles
The agent assembles tailored product bundles—with custom pricing to boost average order value.
On-demand coupon codes
The more products your customers buy, the better the discounts—coupon codes applied automatically in chat.
Module shop
Add custom modules to your AI agent—extend functionality to fit your shop's needs.
Efficiency
Reduce your support volume by up to 60%
Constant questions about delivery times tie up your team. EcomHeld resolves standard requests instantly and escalates only complex cases.
- Faster response times
- Less strain on your team
- Higher customer satisfaction
Ticket volume
-60%
Revenue growth
Turn support requests into additional sales
The agent recommends matching products, addresses purchase barriers, and helps your customers decide. In compatible shops like WooCommerce, it adds products directly to the cart—boosting your revenue.
Conversion rate
+15%
Simple, transparent pricing
Scaled by product count — choose the plan that fits your catalog. Cancel anytime.
Lock in founder pricing — for good
As one of our first 15 direct customers, you keep better rates for as long as your account stays active.
- 20%permanently off all plans
- 50%off the one-time setup fee
Starter
For shops with a smaller catalog
One-time setup fee
- Up to 500 products
- Fair use conversations
- 1 shop / instance
- EcomHeld badge on widget
- 1 language
- Daily product sync
- Analytics dashboard
- Priority support
- Early access to new features
Growth
For growing stores with more products
One-time setup fee
- Up to 2,500 products
- Fair use conversations
- 1 shop / instance
- Customizable widget branding
- 3 languages
- 6-hour product sync
- Basic analytics dashboard
- Priority support
- Early access to new features
Pro
For large catalogs and full control
One-time setup fee
- Up to 10,000 products
- Fair use conversations
- 1 shop / instance
- Full white-label widget
- Unlimited languages
- Hourly product sync
- Advanced analytics dashboard
- Priority support
- Early access to new features